LokalBah

1. Introduction

This Privacy Policy explains how LokalBah collects, uses, stores, and protects personal information when you use the LokalBah application and services.

2. Information We Collect

• Name, phone number, and account details
• Location (GPS) for delivery matching
• Device information and app usage logs
• Order and delivery records
• In-app communication content

3. Purpose of Use

Information is used to operate and improve the platform, match customers, vendors, and riders, enhance safety, prevent fraud, and provide technical support.

4. Payments

LokalBah does not directly store or process food or goods payments. Payments are handled between customers and vendors through the platform’s integrated systems.

5. Information Sharing

Personal data is not sold. Data is shared only with relevant vendors, riders, and technical service providers for platform operations.

6. Data Security

LokalBah takes reasonable measures to protect data from unauthorized access, loss, or misuse. However, no digital system is completely secure.

7. Data Retention

Data is retained only as long as necessary for operational and legal purposes.

8. User Rights

Users may request access, updates, or deletion of personal data by contacting LokalBah support.

9. Cookies, Analytics & Notifications

LokalBah may use analytics tools, cookies, and push notifications to improve user experience.

10. Limitation of Liability

LokalBah is not responsible for food quality, payment disputes, or actions of vendors or riders outside the platform.

11. Policy Updates

LokalBah may update this Privacy Policy from time to time. Continued use of the app constitutes acceptance of changes.

12. Governing Law

This policy is governed by the laws of Malaysia.